Modern procurement departments are often departments that initiate changes in the organization. However, it is impossible to ignore the internal resistance that procurement representatives have to face. The aim of this unique training is to prepare employees of procurement departments to introduce and accept changes, to shape positive attitudes towards changes and to develop the ability to take decisive action. Knowing your own reactions to change. Reacting to difficult situations related to changes in the purchasing department or through the purchasing department. Increasing resistance to difficult situations related to change. Skillfully communicated changes inside the organization (in particular, improving communication between the purchasing department and internal customers). The training is conducted in a closed form. During the training, we work on specific, current cases of changes taking place in the purchasing department or generated by the purchasing department.
Program
I. Change in organization
- What causes changes in the organization?
- The essence and types of changes in the organization
- How do changes in the organization affect procurement? What changes in the organization create procurement?
- Analysis of changes in the procurement organizations of participants
II. Model of the change process
- The dynamics of changes - the concept of K. Lewin
- Building a common vision, commitment, change plan, anticipating resistance, reinforcing change
- Structure of activities related to the introduction of changes in procurement / through the procurement department
- An 8-step concept of introducing changes by Kotter
- Incorrectly introduced change by the procurement organization - analysis and "lessons learned"
III. Me in the process of change
- The role of personal attitudes in the process of introducing changes
- Map of the concept of "change in procurement" - analysis of the pros and cons of changes
- Discussion of good and bad changes in the organization of participants - analysis, discoveries, "lessons learned"
- Searching for individual resources to support the implementation of changes
- Identification of factors hindering the introduction and implementation of changes
- Personality and change - personality traits conducive to change
- Test - "Readiness to change"
IV. Resistance to change
- The most common reasons for resistance to change - analysis of the situation, creating lists of causes
- Behavior towards changes within the organization
- Overcoming resistance and blockages
- Unplanned change - how to deal with it? How do internal clients deal with it?
V. Communication during the period of introducing changes
- Principles of good communication in the process of changes implemented by the procurement department
- Formal and informal communication
- Creating constructive, supportive attitudes in the team in new situations
- Providing information about introduced changes
- Presentation of change using the language of benefits (internal customers / suppliers / Stakeholders)
Training benefits:
- increasing awareness of the essence of changes and their necessity, also in the context of the company's strategy
- reducing resistance to change
- better cooperation of procurement teams with internal customers / strategic suppliers, especially providing help and support in difficult situations
- increasing the acceptance of changes and identification with them
- increasing resistance to difficult situations related to change
Training duration: 2 days
Big Fish trainers who provide hard purchasing knowledge are active professional people associated with procurement for over 20 or more years. They have experience in large international organizations, managing procurement on the regional or global scope. Experts cooperating with us have experience in managing both indirect and direct categories. Big Fish training, in addition to pure purchasing knowledge, contains elements that increase soft skills. We will provide clients who are interested in our services with full profiles of trainers dedicated to a given training program.